.
.

General conditions

GENERAL TERMS OF SALE 

Exceptional measures - Coronavirus 

The measures imposed by the authorities as part of the fight against Covid-19 and not due to our establishment and is therefore a case of force majeure as defined by French jurisprudence. 

As stated in our general terms and conditions of sale, gift vouchers are non-refundable and are valid for one year from the date of purchase. 

Consequently, these periods of administrative closure imposed on our establishment do not affect the validity period of your gift voucher and the opportunity to live your experience at Alain Ducasse Cooking School. 

Please do not hesitate to contact our customer service at 01.44.90.91.00 or accueil@ecoleducasse.com to get precise answers about your reservation or your gift voucher. 

Thank you very much for your understanding during this extraordinary period 

Article 1 - General 

Any purchase of one or more training sessions or gift cards implies that you hereby accept the present conditions and terms. Therefore, no contrary, extra, or modifying clause will be imposed upon Alain Ducasse Cooking School, except in the case Alain Ducasse Cooking School explicitly accepted it. 

These terms of sale apply to training sessions given by Alain Ducasse Cooking School. 

The online enrolment form or booking sheet constitutes a contract between you and Alain Ducasse Cooking School. 

Article 2 - Training session content 

Alain Ducasse Cooking School offers training sessions in cooking, pastry making, enology, hosting, as well as other specific options. These training sessions take place within Alain Ducasse Cooking School premises or on-premises for which Alain Ducasse Cooking School signed a prior agreement. Each training session available on Alain Ducasse Cooking School Website (www.ecolecuisine-alainducasse.com) is described through a presentation that states its name, content, price as well as its dates and hours. 

Article 3- Enrolment procedure 

Alain Ducasse Cooking School will acknowledge receipt of your order and will then send you a gift card for an « open » booking (no theme nor date choice), or a gift card or confirmation file (by mail or e-mail) for the chosen workshop. Gift cards or confirmation mail implies transaction consent and confirmed sale. However, enrolments only become effective after prior full payment of each session. Sessions are not refundable, except in the case cancellation is notified within the legal period of 7 
days following a training session or gift card purchase, following French Consumption Law, Articles L.121-20 and 120-2. 

Article 4 – Gift vouchers 

After purchase gift vouchers can be converted into cooking classes, pastry-making classes, wine tasting classes, hosting classes or, other specific sessions given at Alain Ducasse Cooking School. They are not transferable and are valid for one year, not renewable, as from their date of issue. Booking may be completed at the time when the gift voucher is issued or later, by the voucher recipient. 

Article 5 - Deferment and cancellation by Alain Ducasse Cooking School 

Alain Ducasse Cooking School reserves the right to cancel or amend the content and/or dates and hours of a session, according to the number of attendees, the contingency related to product supply, and/or following the precautionary principle. 

Article 6 – Deferment
 6.1. Deferment by the trainee 

Deferment shall only be received in case the trainee notified Alain Ducasse Cooking School by e-mail or by mail (postmarked by the deadline) at least 8 days before the first day of the session. In the event of failure to comply with this principle, Alain Ducasse Cooking School shall not accept session deferment. 

Trainee can only defer planned sessions once. If the trainee owns a gift card, the second enrolment date shall not exceed the gift card expiry date. If the enrolment is not made using a gift card, the second enrolment date shall not exceed one year following the date the class was ordered (not the date the first class was planned). 

6.2 Extension of gift card validity or booking validity 

Gift card validity or booking validity will not be extended, except in the case trainee can submit a medical certificate testifying complete impossibility to take part in a training session until the expiry date of the gift card. . In this case, gift card validity or booking validity will be extended to the end of the current year. No extra deferment shall be arranged. 

Article 7 - Rates 

Effective rates are those featured on our Website at the time when the card is purchased. Rates are expressed in Euros, all taxes included. Rates featured on Alain Ducasse Cooking School Website are likely to be revised according to season product rates and economic conditions. 

Article 8 - Payment terms (check, bank card, or wire transfer) 

Online payments can only be made using a bank card. 

If the trainee shall decide not to make an online payment, the total amount related to chosen session shall be sent to Alain Ducasse Cooking School by mail, within 5 days following the booking date (postmarked by the deadline). After this period, Alain Ducasse Cooking School shall dispose of the initial booking. 

Checks shall be made out to Société Alain Ducasse Cooking School and sent to the following address: 

École de Cuisine Alain Ducasse – Service clientèle
 64 Rue du Ranelagh - 75016 Paris
 For wire transfers, bank details will be given to the client when the order is taken. 

Article 9 - Liability 

Alain Ducasse Cooking School shall not be held responsible if any physical damage affected a trainee during workshop practical exercises. Moreover, Alain Ducasse Cooking School will not be held responsible for any damage or loss of personal belongings brought by trainees. 

Article 10 - Litigation settlement 

These terms are subjected to French law. Any litigation relating to their interpretation or implementation shall be submitted to Paris Civil Court.